Excellent Customer Service and Satisfaction Earn Island Lincoln of Merritt Island President’s Award by Lincoln Motor Company

MERRITT ISLAND, FL – May 17th, 2019 – Island Lincoln is once again among an elite group of Ford and Lincoln dealerships to be recognized with the 2019 President’s Award by Lincoln Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2019, by providing exceptional customer service and satisfaction.

“This award showcases our staff’s continued commitment to delivering the best customer experience possible,” says Island Lincoln’s General Manager Jim Cavanaugh. “I couldn’t be more pleased to receive this recognition, especially since it comes from our valued customers.”

The President’s Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. Island Lincoln has received this award in 2017, 2018, and now again in 2019, making it the third time in a row the dealership has been recognized for their exceptional customer service.

“To achieve the President’s Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart – it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing,” said the Lincoln Motor Company’s Regional Manager, Steve Hammond.